What you'll precisely do is ask your customers to share a review about their experience after receiving the service. Simple yet effective.
Google Reviews play a crucial role in determining the rank of your business profile in search results. The number, quality, and recency of reviews contribute significantly to the overall reputation and credibility of a business. Google's search algorithm takes into account the quantity and positive sentiment of reviews when determining the relevance and authority of a business.
A higher number of positive reviews can improve the business profile's visibility and ranking, making it more likely to appear in top search results. Conversely, negative reviews or a lack of reviews may negatively impact a business's online visibility.
Therefore, actively encouraging satisfied customers to leave positive reviews and promptly addressing any negative feedback can have a substantial impact on a business's Google Business Profile rank in search results.
Login to your Google Business account from this link: Google.com/business. (If your business is not listed yet in Google, signup and submit your application)
Find this button
Copy this link
Now, after each dental operation, we will create a system that will automatically send an email to the customer one hour later, inviting them to share their feedback on Google business.
To do this, we will use CJPath. Open this link and click signup: CJPath.com
After creating an account, from the left menu click "Deals". we will create a simple pipeline of 4 stages with the help of AI, copy and past: I am a dentist, create 4 stages: Scheduled, Waiting, Happy Customers, Unhappy Customers
Select the first choice
Pipeline is ready
To make it easy, in our situation, a "Deal" is a customer who confirmed the appointement.
To add a customer appointement, click "New deal" and fill the form.
Fill cutomer's information, and click "Add new deal"
Appointment added to pipeline successfully
To update stage, drag and drop.
To send emails to your customers, you will to integrate your email with CJPath. If you have a custom domaine name or Gmail (use SMTP choice), both can work. Learn how to integrate your email from this link
Again, if you encounter any issues while implementing this strategy or if you would like me to handle the execution for you, please feel free to contact me via email at: [email protected]
Now the last part, we will create the automation to send emails automatically. I will explain using a video.
Subject:
This is [Dentist Practice Name], Tell Me How I Did
Body:
Dear,
I value your feedback! If you've recently visited [Dentist Practice Name], please take a moment to share your experience on Google. Your review helps me improve and assists others in our community.
Click here to leave a review: [Insert Google Business Review Link Here]
Thank you for choosing me!
Best,
[Dentist Practice Name]
Everything is done, every time you drag and drop a deal to "Happy customer" he will get the email.
And there you have it – everything is functioning smoothly. While the strategy may seem straightforward and uncomplicated, rest assured, implementing this approach will significantly contribute to garnering numerous new reviews, consequently enhancing your overall ranking. Go ahead, put it into action, and anticipate the positive results.
A robust digital marketing strategy is essential for enhancing your dental practice. There are various strategies that can be employed to attract and retain more customers. Begin by establishing a professional website, engage in social media marketing, and run targeted ads on platforms such as Facebook and Google. I am here to assist you with all these facets. Feel free to reach out to me via email at [email protected] for further information and support.